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Customer Service

Experienced and knowledgeable representatives, Concierge Service, including on-site repair and virtual troubleshooting with certified technicians 24/7.
Phone: 1-877-BRACCO 9 (1-877-272-2269)
Email: Bracco.otc@diag.bracco.com
Hours: Monday–Friday, 8:30 AM–6:00 PM EDT (excluding holidays)

Accounts Receivable

Phone: 1-866-396-7511
Fax: 1-770-753-6791
Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)

Drug Safety/Pharmacovigilance

Phone: 1-800-257-5181 (option 1)
Fax: 1-609-514-2522 (adverse events only)
Email: adverse.events@diag.bracco.com
Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)

Scientific Information

Phone: 1-800-257-5181 (option 2)
Fax: 1-609-582-2024
Email: scientific.information@diag.bracco.com
Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)

Reimbursement and Healthcare Policy Support

Our experts can assist with all your coding, billing, and policy questions.
Phone: 1-800-349-1388
Email: askbracco@reimbursement.bracco.com

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